Coding Zone Solutions
Progressory Support
Need help with Progressory, found a bug, or have a feature request? Contact us using the details below. You'll also find answers to common questions further down this page.
Contact Support
Email us and we'll get back to you as soon as we can. Every message is read by the developer.
Email Support Or write to info@codingzonesolutions.comWhat to Include in Your Message
If you're reporting a problem, these details help us solve it faster:
- Your device model and operating system version (for example, iPhone 15, iOS 26)
- The Progressory version (shown in your device's app store listing or in the app settings)
- What you were doing when the problem happened, and the steps to reproduce it
- A screenshot or screen recording, if you can
Frequently Asked Questions
Do I need an account to use Progressory?
No. Progressory works without an account or sign-in. Just install the app and start logging your workouts.
Does Progressory work offline?
Yes. Progressory is offline-first. All of your workouts, personal records, statistics, bodyweight entries, progress photos and nutrition logs are stored locally on your device, so you can use the app in the gym without a connection.
How do I back up my data or move it to a new phone?
Because your data is stored only on your device, it is not synced to any server. Use the export feature in the app to save a backup file of your full training history, then use import on your new device to restore it.
We recommend exporting a backup regularly, and always before deleting the app or switching phones.
I deleted the app. Can you recover my data?
Unfortunately not. Your data never reaches our servers, so we have no copy of it. Deleting the app removes its local database. If you exported a backup file beforehand, you can reinstall Progressory and import that file to restore your history.
What does Premium include?
Logging workouts, tracking personal records and everyday use of Progressory are free. The optional Premium subscription unlocks deeper statistics and trainer report (PDF) exports.
How do I manage or cancel my Premium subscription?
Subscriptions are managed by your app store, not in the app:
- iPhone / iPad: open Settings, tap your name, then Subscriptions, and select Progressory.
- Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions → Subscriptions, and select Progressory.
Cancelling stops future renewals. You keep Premium access until the end of the current billing period.
How do I request a refund?
Purchases are processed by Apple or Google, so refunds are handled by them:
- App Store: request a refund at reportaproblem.apple.com.
- Google Play: follow Google's refund instructions.
My Premium subscription isn't showing up. What should I do?
Make sure you're signed in to the same Apple ID or Google account you used to purchase Premium, and that you have an internet connection so the app store can confirm your purchase. If Premium still isn't active, email us with the date of purchase and we'll help.
Why does Progressory show ads?
Ads, including optional rewarded video ads, help keep Progressory free to use. Ads are served by Google AdMob. See our Privacy Policy for details on what information advertising services may process.
How do I delete my data?
You can delete individual entries within the app at any time. To remove everything, uninstall Progressory, which deletes its local database entirely. Because there is no account, there is no account to delete.
Which languages does Progressory support?
Progressory is available in 7 languages and supports light, dark and system themes. If you spot a translation issue, let us know by email.
Still Need Help?
If your question isn't answered here, email us at info@codingzonesolutions.com. Feedback and feature suggestions are always welcome.